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Lowestfare.com

Order 01-9-3 Issued September 6, 2001
Served September 6, 2001
Consent Order Violations of 49 U.S.C. $ 41712 and 14 CFR Part 399


Order 2011-9-13
OST-2011-0003 - Violations of 14 CFR Part 257 and 49 USC § 41712

Issued and Served September 16, 2011

Consent Order

This consent order concerns violations by Lowestfare.com, LLC, an online ticket agent, of the Department’s codeshare disclosure rule, 14 CFR Part 257, and the statutory prohibition against unfair and deceptive practices, 49 USC § 41712. It also directs Lowestfare to cease and desist from future violations of Part 257 and section 41712 and assesses it a $50,000 civil penalty.

An investigation by the Office of Aviation Enforcement and Proceedings revealed a lack of compliance by Lowestfare with section 257.5. For a period of time during 2010, Lowestfare failed to properly disclose the existence of code-sharing arrangements when advertising code-share flights operated on behalf of a major air carrier by a regional air carrier on its Internet website. Specifically, it did not display the corporate names of the transporting carriers and any other names under which those flights were held out to the public on its flight itinerary pages or the initial page on which fares were advertised to the public. Lowestfare’s failure to properly disclose the existence of codesharing arrangements and the names of the transporting carriers could have deceived consumers regarding the identity of the airline that actually operated the aircraft on which they flew.

By: Rosalind Knapp

DOT Fines Lowestfare.com for Violations of Codeshare Disclosure Rules - DOT Press Release


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