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OST-99-5131


Saul L. Cantor and Mabel G. Cantor against Continental Airlines, Inc.

OST-99-5131 February 19, 1999 Third Party Complaint Against Continental Regarding Unfair or Deceptive Practice in the Sale of Air Transportation Continental's OnePass Program
    Service List  
    Exhibits:  OnePass Program  

Mr and Mrs. Cantor are long time patrons of Continental and have for many years been participants in, and offered the purported benefits of, Continental's OnePass program. Under Continental's OnePass program, Mr. and Mrs. Cantor earn mileage points based upon the use of each's credit cards, and these mileage points may be redeemed for free/upgraded/discounted tickets for Continental flights to various destinations, both within the United States and overseas. As is set forth in detail below, Continental has engaged in false advertising and has committed deception/fraud and breach of its promises/agreements in connection with its OnePass program which amount to not only a fraud upon and wrong against Mr. and Mrs. Cantor personally but also upon and against the public as well, and which also constitute an unfair or deceptive practice in the sale of air transportation in violation of 49 U.S.C. 41712

Counsel:  Gruen & Goldstein, Fred Gruen for Third Party Plaintiffs, 908.687.2030


Saul and Mabel Cantor Against Continental Airlines, Inc.

OST-99-5131 March 8, 1999 Re:  Request for Extension to Respond to Complaint Extension Until March 15

Counsel:  Crowell & Moring, LLP, R. Bruce Keiner, Jr. for Continental, 202.624.2615, rbkeiner@cromor.com


Saul and Mabel Cantor Against Continental Airlines, Inc.

OST-99-5131 March 15, 1999 Answer of Continental Continental's OnePass Program
    Exhibits  

For the reasons set forth below, the Cantor's complaint is without merit, fails to establish any cause of action under 49 U.S.C. 41712, is inconsistent with the Department's policies and the laws deregulating air transportation and should be dismissed.

Counsels:  Crowell & Moring LLP, R. Bruce Keiner, Jr., rbkeiner@cromor.com and Thomas Newton Bolling for Continental, 202.624.2500


Saul L. Cantor and Mabel G. Cantor vs. Continental Airlines, Inc.

OST-99-5131 Dated March 30, 1999
Docketed April 9, 1999
Gruen & Goldstein - Letter of Confirmation Complaint - Unfair/Deceptive Practice In The Sale
Of Air Transportation

Letter of Gruen & Goldstein confirming its telephone conversation with Betsy Wolf, Esq., of March 30, 1999.

Counsel:  Gruen & Goldstein, Joseph Berna


Saul L. Cantor and Mabel G. Cantor v. Continental Airlines, Inc.

OST-99-5131 April 20, 1999 Reply of Saul and Mabel Cantor to Answer of Continental

Captured PDF

Complaint - Unfair/Deceptive Practice In The Sale Of Air Transportation
    Exhibit A:  'OnePass Miles:  You'll Expire Before They Will'  

Accordingly, it is obvious that Continental intentionally deceived the Cantors and other OnePass members into believing that they were promised much more than was actually to be delivered. Continental's "No-Inflation Promise'' Confirmation is nothing more than a tool that unfairly and deceptively allows Continental to lure consumers to fly with Continental on the promise that the rider will earn a free trip to an exotic European destination when, in fact, the availability of that trip is subject to drastic limitations.

Counsel:  Gruen & Goldstein, Fred R. Gruen, Esq.


Saul L. Cantor and Mabel G. Cantor vs. Continental Airlines, Inc. - Complaint - Unfair/Deceptive Practice In The Sale Of Air Transportation

OST-99-5131 May 6, 1999 Surreply of Continental Complaint - Unfair/Deceptive Practice In The Sale Of Air Transportation

Counsel:  Crowell & Moring, Bruce Keiner, Jr., 202.624.2115, rbkeiner@cromor.com


Saul Cantor and Mabel Cantor v. Continental Airlines, Inc.

OST-99-5131 May 10, 1999 Surreply of Continental Airlines

Scanned Copy

Continental's OnePass Program

Counsel:  Crowell & Moring LLP, R. Bruce Keiner, Jr. for Continental, 202.624.2615, rbkeiner@cromor.com


Saul L. Cantor and Mabel G. Cantor vs. Continental Airlines, Inc.

OST-99-5131 May 25, 1999 Surreply of Saul and Mabel Cantor Unfair/Deceptive Practice in the Sale of Air Transportation

Counsel:  Gruen Goldstein, Fred Gruen


Saul L. Cantor and Mabel G. Cantor vs. Continental Airlines, Inc.

OST-99-5131 August 18, 2000 Re:  Letter to Saul and Mabel Cantor Unfair/Deceptive Practice in the Sale of Air Transportation

By:  Bradley Mims


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