page counter Order 2012-12-17 - Eros Group - Consent Order - Codeshare Disclosure Requirements

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Order 2012-12-17 - Eros Group - Consent Order - Codeshare Disclosure Requirements


Eros Group, Inc.

Order 2012-12-17
OST-2012-0002 - Violations of 49 U.S.C. § 41712 and 14 CFR 257.5 and 399.84 - Codeshare Disclosure Requirements

Consent Order

This consent order concerns Internet advertisements by Eros Group that violate the advertising and codeshare disclosure requirements specified in 14 CFR 399.84, and 257.5, respectively, as well as 49 U.S.C. § 41712, which prohibits unfair and deceptive practices. It directs Eros to cease and desist from future violations of sections 399.84 and 257.5, and section 41712, and assesses the company a compromise civil penalty of $30,000.

In the spring of 2011, the Office of Aviation Enforcement and Proceedings conducted a search of websites under the control of Eros. When advertising code-share flights operated on behalf of a major air carrier by a regional air carrier, these websites failed on their flight itinerary pages to disclose the existence of code-sharing arrangements by displaying the corporate names of the transporting carriers and any other names under which those flights were held out to the public. Eros’ failure to disclose prominently, on the first page on which fares were advertised, the existence of code-sharing arrangements and the names of the transporting carriers could have deceived consumers regarding the identity of the airline that actually operated the aircraft on which they flew.

By: Samuel Podberesky

http://www.erostours.com/
http://www.airtkt.com/

 


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